OUR SERVICES

STS Talent Solutions

Our highly trained people in various business functions, from all nationalities,
are the key to excellence; striving for one unified goal:


SUCCESS WITHOUT COMPROMISE.

Back Office Support

Take your efficiency to the next level so you never miss a deadline again. Our back-office functions such as bookkeeping, accounting, data entry, admin tasks, and much more will help you achieve your outputs, and meet your goals.

1. DATA ENTRY
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An error-free and organized data is the key to accelerating your business growth. Have access to accurate data at an extremely low cost and save time to focus on your core business activities.
2. DATA ANALYSIS
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Make sense of the vast quantities of data with dedicated team experienced in collecting, keeping, and using data securely and efficiently in making informed business decisions.
3. ORDER PROCESSING
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We ensure customer orders are properly prepared and delivered to the right place, which is a critical element of order fulfillment.
4. HR MANAGEMENT
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Join our community of HR pros, ready to handle your recruitment, payroll, personnel, call center manpower, retirement plans and more ..

Sales/ Customer Support

We create a comfortable, user-friendly buying experience for your customers, and ensure their interactions with the business remain positive over time leading to long-term customer satisfaction and generating word-of-mouth referrals for potential leads

1. TELESALES SERVICES
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Our highly-skilled agents will be your product’s experts, representatives and sellers reaching out to your actual and potentials customers, and with enough persuasion they will boost your sales, profits and increase your conversion rates.
2. CUSTOMER SUPPORT
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Our professional team ensures customer’s interactions with your business remain positive over time, creating a more comfortable, user-friendly buying experience and guarantee long-term customer satisfaction
3. TECHNICAL SUPPORT
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With a problem solving mind-set, we respond to your customer’s queries proactively and accurately in order to decrease their frustration and prevent technical chaos. in addition, We provide you exceptional help desk management.
4. BILINGUAL SUPPORT
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Aside from our representatives’ primary responsibilities include assisting customers and addressing any inquiries, concerns, or issues that they may raise. They are specialized in responding to customers in 2 different languages fluently.

Online Presence Management

Stay ahead of your competitors with our cost-effective strategy & higher conversion rate. Lifelong Value. Real Time Flexibility. Precise Targeting. Guaranteed Results. Qualified Prospects.

1. WEBSITE CREATION
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Grow your business and bring it to digital life with an attractive and engaging website. We will create, design and build you the perfect website, ensuring your business invisible 7/24
2. SOCIAL MEDIA MANAGEMENT
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It is not just about enhancing your online presence, we can also keep your customers satisfied, brand image secured, and corporate communications flowing.
3. SEO AND CONTENT MARKETING
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Attract and retain your defined audience and drive profitable customer action through creating and distributing valuable, relevant, and consistent content across the digital platforms.
4. GRAPHIC DESIGN
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Use our designers’ skills and techniques to create professional and interactive visual content where you can communicate messages and optimize your user experience.

HOW IT WORKS

ONBOARDING

First, we will assign you a dedicated account manager. The job of the account manager is to thoroughly understand your needs, so we can build your dream team, or architect the best solution for your company's needs.

RECRUITMENT

After onboarding, we source. Once the account manager has a deep understanding of what you require, our support teams will begin sourcing and interviewing candidates in order to build the best team for your company.

TRAINING

Once sourcing is done, our L&D team will assist you in the training of your future team. They'll design and deliver the training documentation and certification, and we will build a knowledge base to support them along the way



PRODUCTION

Your team is now ready to manage your workload, we will also assign a manager to the team to ensure they are supervised to perform their tasks correctly where the measurement of KPIs and goals start and continuous improvement is in place.

CONTINUOUS IMPROVEMENT

Your dedicated account manager will do their best to ensure that your work continues to improve and flourish. In addition, they will assist you in managing your work and team.

GROWTH

Now as you start seeing the return on your Investment, it's time to step it up a notch. Increase the size of your team and increase your output!

OUR PARTNERS

Why Us

Flexibility

• Easy adaptation to out burdens and workloads.
• Flexibility to make changes to current processes.
• Quck implementation of new services.
• Global response.

Service Quality

• Systems that allow quick and efficient response.
• Expertise in various operations and systems.
• Exhaustive quality control through SLA.
• Allawing early identification of problems and immediate reaction in a preventive corrective way.



Availability

• Allowing clients to focus on core business.
• Resources (HR / Quality Assurance / etc.) are available fore business activities.

Specialization

• Process standardization.
• Ensuring ongoing improvement; best practices.
• Learning from others experience.

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