Our highly trained people in various business functions, from all nationalities,
are the key to excellence; striving for one unified goal:
SUCCESS WITHOUT COMPROMISE.
Back Office Support
Take your efficiency to the next level so you never miss a deadline again. Our back-office functions such as bookkeeping, accounting, data entry, admin tasks, and much more will help you achieve your outputs, and meet your goals.
1. DATA ENTRY
An error-free and organized data is the key to accelerating your business growth.
Have access to accurate data at an extremely low cost and save time to focus on your core business activities.
2. DATA ANALYSIS
3. ORDER PROCESSING
4. HR MANAGEMENT
Sales/ Customer Support
We create a comfortable, user-friendly buying experience for your customers,
and ensure their interactions with the business remain positive over time leading
to long-term customer satisfaction and generating word-of-mouth referrals for
1. TELESALES SERVICES
Our highly-skilled agents will be your product’s experts, representatives and sellers reaching out to your actual and potentials customers, and with enough persuasion they will boost your sales, profits and increase your conversion rates.
2. CUSTOMER SUPPORT
3. TECHNICAL SUPPORT
4. BILINGUAL SUPPORT
Online Presence Management
Stay ahead of your competitors with our cost-effective strategy & higher
conversion rate. Lifelong Value. Real Time Flexibility. Precise Targeting.
Guaranteed Results. Qualified Prospects.
1. WEBSITE CREATION
Grow your business and bring it to digital life with an attractive and engaging
website. We will create, design and build you the perfect website, ensuring
your business invisible 7/24
2. SOCIAL MEDIA MANAGEMENT
3. SEO AND CONTENT MARKETING
4. GRAPHIC DESIGN
WHAT YOU GET
A dedicated expert who is knowledgeable and understands the
goals and priorities of your company. Our account managers
know the industry and your company's product or service, They
embrace and display your company’s core values.
In a highly competitive, digital-first world, we provide your
customers with the responsive support, Whether it’s over
email, messaging, social media or the phone. Being where
your customers are, we solve their problems.
BACK OFFICE DEDICATED TEAM
Our team offers a full range of essential services and business
operation functions supported by advanced technology to
help your business thrive and achieve it’s long-term goals.
HOW IT WORKS
First, we will assign you a dedicated account
manager. The job of the account manager is to
thoroughly understand your needs, so we can
build your dream team, or architect the best
solution for your company's needs.
After onboarding, we source. Once the account
manager has a deep understanding of what you
require, our support teams will begin sourcing and
interviewing candidates in order to build the best
team for your company.
Once sourcing is done, our L&D team will assist
you in the training of your future team. They'll
design and deliver the training documentation
and certification, and we will build a knowledge
base to support them along the way
Your team is now ready to manage your workload,
we will also assign a manager to the team to ensure
they are supervised to perform their tasks correctly
where the measurement of KPIs and goals start and
continuous improvement is in place.
Your dedicated account manager will do their best
to ensure that your work continues to improve and
flourish. In addition, they will assist you in managing
your work and team.
Now as you start seeing the return on
your Investment, it's time to step it up a
notch. Increase the size of your team and
increase your output!
• Easy adaptation to out burdens and workloads.
• Flexibility to make changes to current processes.
• Quck implementation of new services.
• Global response.
• Systems that allow quick and efficient response.
• Expertise in various operations and systems.
• Exhaustive quality control through SLA.
• Allawing early identification of problems and immediate reaction in a preventive corrective way.
• Allowing clients to focus on core business.
• Resources (HR / Quality Assurance / etc.)
are available fore business activities.
• Process standardization.
• Ensuring ongoing improvement; best practices.
• Learning from others experience.
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